Frequently Asked Questions
HoistCam Director is an enterprise level remote access application for HoistCam. Learn more about HoistCam Director at http://www.hoistcam.com.
- 3G/4G (HCDVRM4M2-xCELL) - If using the internal 3G/4G wireless module for data connectivity, what do I need to pay attention to ensure everything is functioning properly?
- 3G/4G (HCDVRM4M2-xCELL) - The 3G/4G signal is intermittent. Can the video signal is lost or there are a lot of frames being dropped?
- 3G/4G (HCDVRM4M2-xCELL) - The MDVR is online, but I can not see the video image?
- 3G/4G (HCDVRM4M2-xCELL) - The MDVR is properly reporting to the central HoistCam Director Server, but the videos cannot be seen after the MDR has been running for some time?
- 3G/4G (HCDVRM4M2-xCELL) - When 3G/4G communication is not reporting or there is no video, what should be done first?
- 3G/4G (HCDVRM4M2-xCELL) - Why can the vehicle and video not be seen in the HoistCam Director client when the device has been started?
- APN Settings for At&t
- APN Settings for O2
- APN settings for TMobile
- Black Screen When Streaming Video from Director
- Common APN Settings for HoistCam Director MDVR
- Director MDVR Constantly Reboots
- GPS module exists but no coordinate information is visible?
- HoistCam Director Client and MDVR Ports
- How do I play videos recorded with HoistCam Director MDVR?
- How do I view the live video from the MDVR?
- How to remove the overlay text from recordings?
- I would like to attached a different camera to one of the available video inputs on the VRB.
- Obtaining the HoistCam Director Application and Installation Key
- Rebooting HoistCam Mobile Digital Video Recorder (MDVR) and Verifying Connectivity
- Storage Usage on the HoistCam Director MDVR
- The unit is not recording after an SD-card has been installed?
- The video file is missing or there is no video file within a certain period of time. How do I find the video?
- What can I do when I find a problem with the MDVR, but I cannot solve it?
- What if there is no video output from the vehicle host device?
- What is needed for HoistCam Director MDVR to work on WiFi?
- What size SIM does the HoistCam Director MDVR use?
- Why is there deviation of GPS location on the map?