HoistCam Director

HoistCam Director is an enterprise level remote access application for HoistCam. Learn more about HoistCam Director at http://www.hoistcam.com.

Frequently Asked Questions

  1. 3G/4G (HCDVRM4M2-xCELL) - If using the internal 3G/4G wireless module for data connectivity, what do I need to pay attention to ensure everything is functioning properly?  
  2. 3G/4G (HCDVRM4M2-xCELL) - The 3G/4G signal is intermittent. Can the video signal is lost or there are a lot of frames being dropped?  
  3. 3G/4G (HCDVRM4M2-xCELL) - The MDVR is online, but I can not see the video image?  
  4. 3G/4G (HCDVRM4M2-xCELL) - The MDVR is properly reporting to the central HoistCam Director Server, but the videos cannot be seen after the MDR has been running for some time?  
  5. 3G/4G (HCDVRM4M2-xCELL) - When 3G/4G communication is not reporting or there is no video, what should be done first?  
  6. 3G/4G (HCDVRM4M2-xCELL) - Why can the vehicle and video not be seen in the HoistCam Director client when the device has been started?  
  7. APN Settings for At&t  
  8. APN Settings for O2  
  9. APN settings for TMobile  
  10. Black Screen When Streaming Video from Director  
  11. Common APN Settings for HoistCam Director MDVR  
  12. Connecting the Dual Antenna Kit to Crane Boom with Cables  
  13. Director MDVR Constantly Reboots  
  14. GPS module exists but no coordinate information is visible?  
  15. HoistCam Director Client and MDVR Ports  
  16. How do I play videos recorded with HoistCam Director MDVR?  
  17. How do I view the live video from the MDVR?  
  18. How to Configure the HoistCam MDVR to Record  
  19. How to download videos from the HoistCam Director MDVR?  
  20. How to remove the overlay text from recordings?  
  21. I would like to attached a different camera to one of the available video inputs on the VRB.  
  22. Obtaining the HoistCam Director Application and Installation Key  
  23. Ports on Internet Server Providers and Cellular Service Carriers  
  24. Rebooting HoistCam Mobile Digital Video Recorder (MDVR) and Verifying Connectivity  
  25. Setting up MDVR for split screen on power up.  
  26. Storage Usage on the HoistCam Director MDVR  
  27. The unit is not recording after an SD-card has been installed?  
  28. The video file is missing or there is no video file within a certain period of time. How do I find the video?  
  29. What can I do when I find a problem with the MDVR, but I cannot solve it?  
  30. What if there is no video output from the vehicle host device?  
  31. What is needed for HoistCam Director MDVR to work on WiFi?  
  32. What size SIM does the HoistCam Director MDVR use?  
  33. Why is there deviation of GPS location on the map?  

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