Netarus Support

Click on the category to browse FAQs.

Dealers (1)

This section is dedicated to FAQ's and knowledge base for Netarus dealers.

Quick Steps to Setup a Google Account with a non-Gmail Email
HoistCam (19)

HoistCam is a rapidly deployable camera system designed to eliminate blind and distance lifts for use on material handling equipment and cranes.

1x5 Series HoistCam - Changing the Channel Mode

1x5 Series HoistCam - Operating Two or More HoistCam within Close Proximity of Each Other

Attaching the safety lanyard to a 120 degree bow-tie antenna

HoistCam HC180 / HC180i Shadow and Bright Light Adjustment (ATR)

HoistCam HC180 lens options
HoistCam Director (33)

HoistCam Director is an enterprise level remote access application for HoistCam. Learn more about HoistCam Director at http://www.hoistcam.com.

3G/4G (HCDVRM4M2-xCELL) - If using the internal 3G/4G wireless module for data connectivity, what do I need to pay attention to ensure everything is functioning properly?

3G/4G (HCDVRM4M2-xCELL) - The 3G/4G signal is intermittent. Can the video signal is lost or there are a lot of frames being dropped?

3G/4G (HCDVRM4M2-xCELL) - The MDVR is online, but I can not see the video image?

3G/4G (HCDVRM4M2-xCELL) - The MDVR is properly reporting to the central HoistCam Director Server, but the videos cannot be seen after the MDR has been running for some time?

3G/4G (HCDVRM4M2-xCELL) - When 3G/4G communication is not reporting or there is no video, what should be done first?

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