Welcome to the Netarus Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system for HoistCam™, TugCam™, ThreeSixtyCam™ and other Netarus hardware and software platforms.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket