Frequently Asked Questions
3G/4G (HCDVRM4M2-xCELL) - If using the internal 3G/4G wireless module for data connectivity, what do I need to pay attention to ensure everything is functioning properly?
Last Updated 6 months ago
There are several steps to verifying that your 3G/4G connection is functioning properly:
- The built-in wireless modules (WCDMA / EVDO / TD-SCDMA / FDD-LTE/TDD-LTE) are not the same. Each module supports a different carrier. Please make sure your module, SIM and carrier are all compatible. Do not use EVDO SIM card on WCDMA module.
- Check whether the settings of Server IP and port are correct, 3G/4G signal is strong enough for connectivity, and whether the 3G/4G connection is successful or not with the carrier.
- Check that the 3G/4G antenna is in connected to the back of the MDVR. The connection may fail because of a weak signal. In addition, please check whether the data plan with the carrier is sufficient enough to transmit the data.